Privacy Policy
Privacy Policy
Effective Date: 9/15/2025
FSLGC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or use our services.
1. Information We Collect
Contact Information: Name, email, phone number, and address when you request an estimate or communicate with us.
Call and SMS Data: We use JustCall, a third-party communications platform, to handle calls and text messages. JustCall may collect call recordings, call duration, voicemail, and message content.
Usage Data: IP address, browser type, device details, and site interactions for analytics and security.
2. How We Use Information
We use your information to:
Provide roofing inspections, estimates, and related services.
Respond to inquiries and schedule appointments.
Monitor and improve our website and services.
Maintain call quality and customer support through JustCall.
3. Sharing and Disclosure
We share call and SMS data with JustCall to deliver and record communications.
We may share data with trusted service providers (e.g., hosting, analytics) who process it on our behalf
We may disclose information if required by law or to protect our legal rights.
4. Data Security
We implement reasonable safeguards to protect your data. However, no method of transmission or storage is 100% secure.
5. Your Rights
You can request access, correction, or deletion of your personal data by contacting us at [Insert Contact Email].
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined here or as required by law.
7. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
8. Updates
We may update this policy and will post the revised version with an updated effective date.
